Revised Schedule - March 2010

 
          
 
Thursday 4th of March, 2010
Core Supervisory Skills
What New Managers Need to Know

Presenter: Mr. Hrair Kouyoumjian
Head of Training & Recruitment Dept. – Allianz SNA
 
Thursday 11th of March, 2010
Strategic Marketing Management
Meeting the Challenges Proactively

Presenter: Dr. Fouad Zmokhol
Managing Director ZIMCO Group – V.P. RDCL
 
Thursday 18th of March, 2010
Human Resources Management
The Focus on Internal Customers

Presenter: Mr. Khaled Tayara
Senior HR Consultant
 
Thursday 25th of March, 2010
Negotiation Skills
The Win-Win Approach

Presenter: Mr. Mohy Ghannoum
Managing Director, Int’l Freight Forwarding – Gezairi Transport
 
  1. Participation fee per workshop for members: $100 ; Non-members: $125
  2. 4th participant from any one organization in the same workshop will be exempt from fee.
  3. Daily schedule: 09:00 – 13:30 Hours
  4. Workshop language: English/Arabic
  5. Workshop will provide handouts, case studies, exercises, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org



NOVEMBER & DECEMBER 2009 WORKSHOPS

 
       
 
Thursday 12th of November, 2009
Effective Time & Stress Management

Presenter: Mr. Mohy Ghannoum
Managing Director, Int'l Freight Forwarding - Gezairi Transport
 
Thursday 19th of November, 2009
Finance for Non-Financial Managers

Presenter: Mr. Henry Helo
CPA - Chartered Certified Accountant
 
Thursday 3rd of December, 2009
Techniques of Writing Job Descriptions / Job Evaluations

Presenter: Mr. Georges Sayegh
Human Resources Consultant
 
Thursday 10th of December, 2009
Problem Solving & Conflict Resolution

Presenter: Mr. Samir Messarra
Human Resources Director - Khalil Fattal & Sons
 
  1. Participation fee per workshop for members: $100 ; Non-members: $125
  2. 4th participant from any one organization in the same workshop will be exempt from fee.
  3. Daily schedule: 09:00 – 13:30 Hours
  4. Workshop language: English/Arabic
  5. Workshop will provide handouts, case studies, exercises, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org



OCTOBER 2009 WORKSHOPS

 
       
 
Thursday 08th of October, 2009
Customer Relations Management (CRM)

Presenter: Mr. Imad Nehlawi
CRM Consultant
 
Thursday 15th of October, 2009
Neuro-Linguistic Programming (NLP)

Presenter: Eng. Mohamad El Majzoub
NLP Specialist - Engineer
 
Thursday 22nd of October, 2009
Developing Supervisory Skills

Presenter: Mr. Hrair Kouyoumjian
Head of Training & Recruitment Center PRT Alianz – SNA
 
Thursday 29th of October, 2009
Effective Communication Skills

Presenter: Mr. Khaled Tayara
Senior HR Expert
 
  1. Participation fee per workshop for members: $100 ; Non-members: $125
  2. 4th participant from any one organization in the same workshop will be exempt from fee.
  3. Daily schedule: 09:00 – 13:30 Hours
  4. Workshop language: English/Arabic
  5. Workshop will provide handouts, case studies, exercises, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org






ACTIVITIES FOR THE THIRD QUARTER - 2009


1. TRAINING NEEDS QUESTIONNAIRE
A questionnaire has already been sent to members, corporate and individuals, to assess their training needs. This will help in designing and conducting future training activities.


2. ADVISORY BOARD:
Reviving the Advisory Board that is to be formed from a selected group of successful people.


3. WORKSHOPS:
1. Developing Selling Skills - 30/7/2009
2. Training the Supervisor to Be a Good Coach - 6/8/2009


4. WEDNESDAY MEETINGS
1. Corporate & Social Responsibilities Towards Own Subordinates - 29/7/2009
2. Link Between HR and Organizational Strategy - 12/8/2009




NEW WORKSHOPS – FIRST TWO QUARTERS – 2009

 
       
 
Thursday 21st of May, 2009
Training The Trainer

Training the workforce starts by training the trainer
 
Thursday 28th of May, 2009
Negotiation Skills

Attaining the Win-Win Conception
 
Thursday 4th of June, 2009
Selling Skills

Developing techniques to Become Master in Sales Productivity
 
  1. Participation fee per workshop for members: $100 ; Non-members: $125
  2. 4th participant from any one organization in the same workshop will be exempt from fee.
  3. Daily schedule: 09:00 – 13:30 Hours
  4. Workshop language: English/Arabic
  5. Workshop will provide handouts, case studies, exercises, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org




Knowledge Management Workshops
 
February 05, 2009
Beyond Customer Service – Customer Delight

Ensuring that every customer interaction consistently demonstrates the organization's commitment, at all levels, to exceed the customer's expectations.
Trainer: Mr. Mohy Ghannoum

 
February 12, 2009
Advanced Human Resources Management

Understanding HR management issues of strategic thinking, business planning, and leadership related to human resources.
Trainer: Mr. Jihad Njeim

 
February 19, 2009
Project Management for a Structured Performance

Learning the techniques to plan, organize, control, document and close out projects successfully.
Trainer: Dr. Ibrahim Kebbe

 
February 26, 2009
Six Sigma – Concepts & Principles

Recognizing the key attributes of successful Six Sigma practices.
Trainer: Dr. Fouad Zmokhol

 
March 05, 2009
Lateral Thinking in Problem Solving

Applying practical creative thinking tools and techniques in solving problems
Trainer: Mr. Samir Messarra

 
March 12, 2009
Emotional Intelligence – Concepts & Application

Assessing self emotional intelligence capabilities, determining strength, and identifying areas for improvement.
Trainer: Dr. Hussein Hejase

 
March 19, 2009
Developing Supervisory Skills

Getting acquainted with the characteristics, role and responsibilities of a successful supervisor
Trainer: Ms. Amal Chammas

 
March 26, 2009
Quality Management Systems

Understanding the meaning of quality in terms of the products and/or services provided by your organization
Trainer: Mr. Mohamad Fawaz

 
April 02, 2009
NLP – Strategies for Life

Founding principles for expanding your ability to understand and work effectively with yourself and other people
Trainer: Eng. Mohamad El-Majzoub

 
April 23, 2009
Time & Stress Management

Learning how to juggle more work and changes with less time and still stay unstressed
Trainer: Mrs. Fadwa Mansour

 
April 30, 2009
Interpersonal Communication Skills

Insights on how to become a competent & effective Communicator
Trainer: Dr. Yusuf Sidani

 
  1. Participation fee per workshop for members: $100 ; Non-members: $125
  2. 4th participant from any one organization in the same workshop will be exempt from fee.
  3. Daily schedule: 09:00 – 13:30 Hours
  4. Workshop language: English/Arabic
  5. Workshop will provide handouts, case studies, exercises, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org





FOURTH QUARTER 2008


5 NEW WORKSHOPS

 

LMA on the threshold of 50 yrs. as a non-profit organization dedicated to developing human resources


 
Thursday November 06, 2008
Developing Professional Supporting Staff

Participation fee per person: $100
Daily schedule: 09:00 – 13:00 Hours
 
Thursday November 13, 2008
Customer Service (Advanced)

Participation fee per person: $100
Daily schedule: 09:00 – 13:00 Hours
 
Thursday November 20, 2008
Personal Development Strategy

Participation fee per person: $100
Daily schedule: 09:00 – 13:00 Hours
 
Thursday November 27, 2008
Developing Interviewing Skills

Participation fee per person: $100
Daily schedule: 09:00 – 13:00 Hours
 
Thursday December 04, 2008
Finance for Non-Financial Managers

Participation fee per person: $150
Daily schedule: 09:00 – 16:00 Hours
(lunch Included)
 
  1. 4th participant from any one organization in any one workshop will be exempt from fee.
  2. Workshop language: English/Arabic
  3. Workshop will provide handouts, case studies, exercises, video showings, role plays and a Certificate of Participation.
  4. Workshops will be conducted by highly professional Trainers
  5. For further details and registration, please contact LMA Offices at
    Tel.: 01-811045 or Telefax: 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org




NEW SUMMER WORKSHOPS


TEN EYE OPENERS FOR SUMMER 2008

 

LMA on the threshold of 50 yrs. as a non-profit organization dedicated to developing human resources


 
August 2008
 
Thursday August 14, 2008
Developing the New Assistant To's

Key to Striving for Excellence
 
Thursday August 21, 2008
Key Principles of Time Management

Raising Your Personal Productivity Rate
 
Thursday August 28, 2008
Corporate Selling Techniques

The Backbone to Success
 
 
September 2008
 
Thursday September 04, 2008
Creative Problem Solving – Decision Making

Think Twice..., Act Wise
 
Thursday September 11, 2008
Productive Meetings

Using Effective Techniques Including the Thinking Hats
 
Thursday September 18, 2008
Living with Change

Key to Survival
 
Thursday September 25, 2008
Conflict Resolution

Path to Peace with Self & Others
 
 
October 2008
 
Thursday October 09, 2008
Effective Presentation Skills

The Keystone to Self Realization
 
Thursday October 16, 2008
The Power of Persuasion

The Essence of Power & Control
 
Thursday October 23, 2008
Job Description/Job Evaluation

Core of HR Function
 
Note:

  1. Participation fee per workshop: $100
  2. 4th participant from any one organization will be exempt from fee.
  3. Daily schedule: 09:00 – 13:00 Hours
  4. Workshop language: English/Arabi
  5. Workshop will provide handouts, case studies, exercises, video showings, role plays and a Certificate of Participation.
  6. A panel of qualified trainers will alternate in conducting the workshops
  7. For further details and registration, please contact LMA Offices at Tel. 01-811045 or Telefax 01-811049.
    E-mail: lmaleb@dm.net.lb
    HTTP: www.lma-online.org




NEW ONE DAY WORKSHOPS


To all Companies and Institutions Operating in Lebanon:

 

LMA Takes pleasure in offering six intensive workshops for
April - May 2008.


 
April 2008
 
Thursday April 3, 2008
CORPORATE SELLING TECHNIQUES

Workshop Leader: Mr. Aouni Kawas
Sales Consultant

 
Thursday April 10, 2008
PROJECT MANAGEMENT

Workshop Leader: Dr. Ibrahim Kibbe
Prof. of Project Management and Engineering

 
Thursday April 17, 2008
FINANCE FOR NON-FINANCIAL MANAGERS

Workshop Leader: Mr. Henry Helou
CPA -
Chartered Certified Accountant -
UK

 
 
May - June 2008
 
Thursday May 29, 2008
HUMAN RESOURCES: COMPENSATION & BENEFITS

Workshop Leader: Mr. Jihad Njeim
Manager of Human Resources -
BBAC

 
Thursday June 5, 2008
JOB DESCRIPTION/JOB EVALUATION

Workshop Leader: Mr. Georges Sayegh
HR Consultant

 
Thursday June 12, 2008
PERFORMANCE APPRAISAL

Workshop Leader: Mr. Atef Jubayli
Management Consultant

 
Note:

  1. Participation Fee per workshop: $135
  2. LMA members are entitled to 20% discount. 4th participant of any one organization is exempt from fee.
  3. Daily Schedule: 8:30 AM – 2:30 PM
  4. Workshop language: English/Arabic
  5. Workshop will include handouts, briefings, case studies, exercises, video showings, role plays and a Certificate of Participation.
  6. For further details and registration, please contact LMA Offices at Tel. 01-811045 or Telefax 01-811049.
    E-mail: lmaleb@dm.net.lb - www.lma-online.org




ONE DAY WORKSHOPS


To all Companies and Institutions Operating in Lebanon:

 

LMA Takes pleasure in offering six intensive workshops for the period
February – March 2008.


 
February 2008
 
Thursday February 7, 2008
LATERAL THINKING IN PROBLEM SOLVING

Workshop Leader: Mr. Samir Messarra
Human Resources Director –
Fattal Group

 
Thursday February 14, 2008
HOW TO COPE WITH STRESS EFFECTIVELY

Workshop Leader: Mr. Atef Jubayli
Management Consultant

 
Thursday February 21, 2008
DEVELOPING ADMINISTRATIVE STAFF

Workshop Leader: Ms. Amal Chammas
Management Consultant

 
Thursday February 28, 2008
HOW TO BE AN EFFECTIVE NEGOTIATOR

Workshop Leader: Mr. Mohy Ghannoum
Executive Director -
Gezairi Transport

 
 
March 2008
 
Thursday March 6, 2008
TRAINING THE TRAINER

Workshop Leader: Mr. Jihad Njeim
Manager of Human Resources -
BBAC

 
Thursday March 13, 2008
TRAINING EMPLOYEES FOR EFFECTIVE CUSTOMER SERVICE

Workshop Leader: Dr. Hussein Hejase
Dean of Business School –
A.U.S.T.

 
Note:

  1. Participation Fee per workshop: $135
  2. LMA members are entitled to 20% discount.
  3. Daily Schedule: 8:30 AM – 2:30 PM
  4. Workshop language: English/Arabic
  5. Workshop will include handouts, briefings, case studies, exercises, video showings role plays and a Certificate of Achievement.
  6. For further details and registration, please contact LMA Offices at Tel. 01-811045 or Telefax 01-811049.
    E-mail: lmaleb@dm.net.lb - www.lma-online.org
REMARK: THE SCHEDULE OF WORKSHOPS FOR APRIL - JUNE 2008 WILL BE AVAILABLE ON DEMAND.
 
 
 
LMA Activities - 2007

LMA conducted in-house workshops on the following topics:

  1. Developing Communication Skills (2 groups)
  2. Creative Thinking in Identifying Problems and Solutions (2 groups)
  3. Time Management (The Success Outlook) (4 groups)
  4. How to Deal with Stress Management for Effective Performance (4 groups)
  5. The significance of Leadership Skills. (2 groups)
  6. Presentation Skills and their Impact on Performance (2 groups)
  7. Professional Competencies for the Supporting Staff (2 groups)
  8. Negotiation Skills
  9. Payroll Administration


LMA One Day Workshops
To All Companies & Institutions
Operating in Lebanon

LMA takes pleasure in announcing its intensive training workshops for the month of
June 2006.


 
Thursday June 8, 2006
PROFESSIONAL COMPETENCIES FOR SUPPORTING STAFF

Presenter: Mr. Atef Jubayli
Management Development Consultant
President - LMA
 
Thursday June 15, 2006
TRAINING THE TRAINERS

Presenters: Mrs. Fadwa Mansour
Training Manager – Bankers Association
and
Mr. Mohy Ghannoum
Executive Director – Gezairi Transport
 
Thursday June 22, 2006
EMOTIONAL INTELLIGENCE

Presenter: Dr. Dima Jamali
Professor of Management
School of Business - AUB
 
 
 

February & March 2006.

 
Thursday February 23, 2006
NEGOTIATIONS SKILLS

Presenter: Mr. Mohy Ghannoum
Executive Director –
Gezairi Transport
 
Thursday March 2, 2006
MANAGING KEY PERFORMANCE INDICATORS

Presenter: Mr .Imad Moujaes
Management Consultant
 
Thursday March 16, 2006
CORPORATE SELLING TECHNIQUES

Presenter: Mr. Aouni Kawas
Consultant
 
Thursday March 30, 2006
FINANCE & ACCOUNTING FOR NON-FINANCIAL MANAGERS

Presenter: Mr. Henry Helou
CPA – Chartered Certified Accountant - UK
 
 
 
April 2006
 
Thursday April 6, 2006
MANAGERIAL SKILLS (A Practical Approach)

Presenter: Mr. Atef Jubayli
Management Development Consultant President –
Lebanese Management Association
 
Thursday April 13, 2006
TIME MANAGEMENT (The Success Outlook)

Presenter: Ms. Amal Chammas
Consultant
 
Thursday April 20, 2006
NEGOTIATION SKILLS (An Advanced Approach)

Presenter: Mr. Mohy Ghannoum
Executive Director Gezairi Transport
 
Thursday April 27, 2006
PERFORMANCE MANAGEMENT

Presenter: Walid Yazigi
Human Resources Director
 
 
  • Participation Fee: USD 135 (LMA members are entitled to 20% discount)
  • Schedule: 9:00 AM – 4:30 PM (business luncheon and two coffee breaks)
  • Workshops language: English/Arabic
  • Program will include handouts, briefings, case studies, exercises, video showing, role playing, as well as a Certificate of Achievement.
  • Venue: LMA Bldg., Massignon Street, Off Mme Curie - Snoubra, Ras Beirut
  • For registration:
    Tel        : 01-811045/01-811049
    E-mail   : lmaleb@dm.net.lb
 



 

1. MANAGEMENT & SUPERVISION:

- Executive Leadership
- Leadership & Behavioral Skills
- Supervisory & Management Skills


2. TRAINING & DEVELOPMENT:

- Setting Targets & Performance Management
- Training the Trainer


3. HUMAN RESOURCES


- Compensation & Benefits
- Job Description and Job Evaluation
- Management of Human Resources
- Manpower Planning & Career Development
- Recruitment & Selection


4. SPECIALIZED MANAGEMENT SKILLS:


- Developing Administrative & Secretarial Skills
- Communication & Interviewing Skills
- Coping With Stress at Work
- Creative Problem Solving & Decision Making
- Effective Presentation Skills
- Group Dynamics & Team Building
- Quality & Productivity improvement
- Motivating Staff for Better Performance
- Strategic Management


5. OTHER SPECIALIZED PROGRAMS
:

- Computers as solutions, not aliens
- Effective Selling Skills
- Effective Negotiation Skills
- Essentials of ISO 9000 Certification
- Excellence in Customer Service
- Fundamentals of Accounting & Finance for Non-Financial Managers
- Introduction to Marketing Information Systems
- Marketing - Contemporary Concepts and Practices
- Operations Management in the Service Industry
- Project Management
- Strategic Marketing Planning
- Time Management
- Total Quality Management


REMARKS:

A- CONTACT HOURS MAY BE SCHEDULED AS FOLLOWS:

- Three to Five afternoon: Four contact hours daily: 15:00 - 19:00.
  OR
- Full days, each for six contact hours.

B- METHODOLOGY:

As applicable, the subject matter of each training is covered by:
- Briefing Sessions, Supplemented by Group Discussions and Handouts
- Individual Exercises
- Group Work
- Games
- Demonstrative Videos
- Case Studies
- Role-plays…. etc.

C- CERTIFICATE OF ACHIEVEMENT:

All participants who attend the required hours of any of the programs will be entitled to a
Certificate of Achievement.